Introduction to Building a GCC in India
India's Global Capability Centre (GCC) ecosystem has grown into the largest in the world. According to the Nasscom-Zinnov GCC Landscape Report, India was home to over 1,700 GCCs employing more than 1.9 million professionals as of FY2024, with the sector generating an estimated $64.6 billion in revenue. Atlass Partners works with global companies navigating exactly this challenge — building a well-planned workforce strategy from day one, including Employer of Record services to navigate India's complex, state-varying employment laws.
Workforce Strategy for GCCs in India
Identifying the right talent early is the single biggest factor separating GCCs that scale from those that stall. Industry data shows roughly 50 new GCCs were launched in India in just the first half of 2025 alone, intensifying competition for skilled talent across engineering, AI/ML, and operations roles. Companies entering this market are increasingly partnering with executive search firms to secure senior and specialist talent quickly — services like Executive Search help shortlist candidates who understand both global standards and the local market.
Mid-market GCCs are a particularly fast-growing segment — 35% of them were set up in just the last two years, and they now account for over a quarter of India's total GCC landscape. For companies without an established India HR function, HR Outsourcing services help stand up compliant, scalable recruitment and people operations from the outset rather than building them from scratch.
India's GCC market is projected to reach $100–110 billion in revenue by 2030, with the total number of centres expected to cross 2,400, according to industry estimates from Nasscom and Zinnov.
Hiring Guide for GCCs in India
- Study the local job market by city — Bengaluru, Hyderabad, and Pune remain leading hubs, but tier-2 cities are opening up lower-cost capacity.
- Build a credible employer brand before hiring at scale; India's GCC talent pool is well-informed and selective.
- Use digital platforms and professional networks to reach specialized talent, particularly in AI and engineering.
- Benchmark compensation carefully — competition for skilled talent has pushed salaries up across most GCC hubs.
Workforce transitions are also part of the GCC lifecycle, whether from restructuring, role redesign, or market exit. Executive Outplacement services help companies manage these transitions professionally, protecting both employer brand and employee relationships. With the right hiring approach and workforce strategy in place, GCCs in India are well positioned to scale as the sector continues its rapid growth toward 2030 — and Atlass Partners partners with companies at every stage of that journey, from initial market entry to full-scale workforce build-out.